Support Center

Frequently Asked Questions

Quick answers about joining, whitelisting, roleplay standards, and server systems.

Joining The Server

Join our Discord, read the server information, and complete the onboarding process before whitelisting.
Check the current age policy in Discord. Applicants must meet the stated requirement to be approved.
Yes. A clear and working microphone is required for voice-based roleplay.

Whitelist Process

Review times vary based on queue volume, but staff processes applications as quickly as possible.
Yes. You can reapply after improving your responses and waiting for the cooldown period listed by staff.
Primary character approval comes first. Additional character requests may be allowed later per policy.

Roleplay Expectations

Serious, story-driven roleplay with realistic consequences and long-term character progression.
No. Violence requires valid roleplay context, proper escalation, and adherence to rule standards.
Yes, as long as your stream behavior follows all server and community rules.

Technical Questions

Restart FiveM, clear cache if needed, and check Discord status channels for active server notices.
Only approved visual/client modifications. Cheats or unfair overlays are strictly prohibited.
Yes. Submit an appeal ticket with logs, timestamps, and any supporting evidence.

Support & Appeals

Use the support channels in Discord and select the ticket category that matches your issue.
Appeals are reviewed by staff. Keep your submission respectful, detailed, and truthful.
Yes. Provide clips, timestamps, and context so the team can investigate accurately.

Need More Help?

If your question isn’t listed here, open a support ticket in Discord and the team will assist you.